Hi, I’ve a Lenovo laptop and when I turn it on it loads up fine everything working the...

GetHuman981769's customer service issue with Lenovo from August 2018

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The issue in GetHuman981769's own words
Hi, I’ve a Lenovo laptop and when I turn it on it loads up fine everything working the problem is the screen is so dark I can barely make out what’s on it. I can put my password in it loads up perfectly just I cannot see my mouse cursor or anything else everything is so faint, I’ve tried taking battery out power cable out and pressing the on*off button as I read that can help but after trying several times it’s juat not lighting up my screen could you tell me the next thing to do and what it could be? Thanks
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Lenovo

Customer service issue
Reported by GetHuman981769
Aug 12th, 2018 - a yr ago
I have an issue with Lenovo too
Fixed
Seen by 5 customers so far
Similar issue to 230 others
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Timeline
GetHuman981769 started working on this issue
Aug 12th, 2018 8:53am
GetHuman981769 indicated the issue is not fixed yet.
Aug 12th, 2018 7:35pm
GetHuman981769 indicated the issue is not fixed yet.
Aug 12th, 2018 7:46pm
GetHuman981769 indicated the issue is not fixed yet.
Aug 14th, 2018 7:02am