I bought a Lenovo Flex ** laptop earlier this week. The battery appears to be defective...

GetHuman970531's customer service issue with Lenovo from August 2018

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The issue in GetHuman970531's own words
I bought a Lenovo Flex ** laptop earlier this week. The battery appears to be defective. From a full charge at moderate screen brightness, it loses *% every ** to ** seconds. I watched the battery go from **% to **% in under * minutes — and I wasn’t doing anything that should be particularly taxing on the battery. I’m open to suggested solutions, but I think the best course of action may be a replacement battery.
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Lenovo

Customer service issue
Reported by GetHuman970531
Aug 9th, 2018 - 7 mons ago
I have an issue with Lenovo too
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GetHuman970531 started working on this issue
Aug 9th, 2018 1:36pm