Hello lazada, my name is marife Zerrudo and i received an order which is not in my orde...

GetHuman-mhafeze's Refund For A Charge issue with Lazada from July 2020

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The issue in GetHuman-mhafeze's own words
Hello lazada, my name is marife Zerrudo and i received an order which is not in my order list. I am very unhappy as the person who received it at home was not aware of what i ordered though i advised To just receive lazada for i know i order something. When i open the package its not what i paid for and the price is too high for a facial massager *,*** pesos i still Cant accept it so i am writing it to you to resolve this issue and so you will be aware as well of this unauthorized transaction. I dont know how to proceed for the refund for the item*Which is not in my list. I need you to help me out on this and get my money back as this facial massager cost only *** pesos online and i will not order for it i dont need it.

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Lazada

Refund For A Charge issue
Reported by GetHuman-mhafeze
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 3232 others
0 customers following this
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Timeline

GetHuman-mhafeze started working on this issue
Jul 6th 3:45am
GetHuman-mhafeze indicated the issue is not fixed yet.
Jul 6th 7:52am
GetHuman-mhafeze indicated the issue is not fixed yet.
Jul 6th 10:41am
GetHuman-mhafeze indicated the issue is not fixed yet.
Jul 6th 3:05pm