Hello, I ordered Nuwhite S acetyl glutathione with the tracking of SO**********. Yester...

GetHuman4845961's customer service issue with Lazada from May 2020

Help with my Lazada issue
The issue in GetHuman4845961's own words
Hello, I ordered Nuwhite S acetyl glutathione with the tracking of SO**********. Yesterday I wasnt able to receive my parcel because I was working, I am a frontliner, we were so busy yesterday because of the sweeper flights so I wasnt able to attend to my phone, the moment I saw the missed calls of the delivery personnel, I immediately texted him if is it still possible for him to deliver the item to me, he said that maybe he can deliver it in the afternoon. So I waited but he didnt contact me so I thought maybe today he can deliver it. Then this morning I texted him to notify that I am still at work and I might not be able to receive it in my residence so could it be possible if he can deliver it to me in my workplace at the airport a few meters away from my address. I never received a reply as to the status of my order. I would have to cancel my order if thats the case that he will not deliver it today. What kind of service is that?? the customer follows up the item as to its whereabout instead of the driver contacting the recipient. I want the courrier service to follow up my order and have it delivered today before * pm.

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Lazada

Customer service issue
Reported by GetHuman4845961
May 20th, 2020 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2594 others
0 customers following this
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GetHuman4845961 started working on this issue
May 20th, 2020 6:30am
GetHuman4845961 shared this issue with your circles on Google+
May 20th, 2020 6:30am