I need my money back since product is returned to seller . I need someone from lazada to call me up. Thanks

GetHuman2885651's customer service issue with Lazada from May 2019

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The issue in GetHuman2885651's own words
To whom it may concern,*(Order Number: **************).**I have checked with seller that the product for this order is returning to them due to failed delivery (which i received no notification on failed delivery). They asked me to contact lazada for refund. I emailed a few time and all i received is automated email reply. No representative has called me and of course i did not get any refund or product. The following is the product detail*Sisley Hydra-Global Intense Anti-Aging Hydration *.*oz***g (EXPORT)*SGD ***.***Quantity: **Seller: COSME-DE.COM*Please assist on this*Thanks*Miss Chin wan Chen*********
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Lazada

Customer service issue
Reported by GetHuman2885651
May 8th, 2019 - a mon ago
I have an issue with Lazada too
Not resolved
Seen by 5 customers so far
Similar issue to 2528 others
0 customers following this
Timeline
GetHuman2885651 started working on this issue
May 8th 12:33pm
GetHuman2885651 indicated the issue is not fixed yet.
May 9th 12:53pm
GetHuman2885651 indicated the issue is not fixed yet.
May 9th 12:54pm
GetHuman2885651 indicated the issue is not fixed yet.
May 9th 12:56pm