I returned a leather jacket to Kohl’s today that I bought on sale. I went by recommende...

GetHuman5601213's Complaint issue with Kohls.com from December 2020

Help with my Kohls.com issue
First: share to improve GetHuman5601213's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5601213 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5601213's own words
I returned a leather jacket to Kohl’s today that I bought on sale. I went by recommended size by Kohl’s online. It was a bit small. I received a refund from in person customer service and was told to just order it again. The trouble is I paid ***.** for it and now it is ***.OO. I really want the jacket but do not think it fair I do not get at the initial prize considering I went by Kohl’s recommended size. Anyway I have been a loyal customer for years and this is my first complaint

GetHuman5601213 did not yet indicate what Kohls.com should do to make this right.

How GetHuman5601213 fixed the problem

We are waiting for GetHuman5601213 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kohls.com's attention and get better help faster. Tap below to get started.
Having Kohls.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Kohls.com

Complaint issue
Reported by GetHuman5601213
Dec 30th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2012 others
0 customers following this

Timeline

GetHuman5601213 started working on this issue
Dec 30th, 2020 10:05pm