Dear Sirs, My name Karen Sinatra Buckley I am authorize user for the Kohls card. My hus...

GetHuman3877426's Refund issue with Kohls.com from November 2019

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
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The issue in GetHuman3877426's own words
Dear Sirs, My name Karen Sinatra Buckley I am authorize user for the Kohls card. My husband Eugene Buckley is the primary holder of the card. Order **** *** **** May **, **** I ordered a Camera online which never came with a receipt or telling me of the ** day policy. I have been dealing with a sickness since then. On November *, **** I went to Kohls store to return the camera which was never used or opened. They told me it counld not be returned. I should not be penalize for your workers mistake for not providing a receipt or letting me of know the ** day policy. My husband and I have been loyal customers for many years. Again unaware of the ** day return policy. Is it all possible you can help me return the camera. Also either give us credit or Kohls cash for this purchase. Please help me??? *** ***-**** or * Glover Street, Staten Island *****. SINCERELY KAREN SINATRA BUCKLEY

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Kohls.com

Refund issue
Reported by GetHuman3877426
Nov 3rd, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 3072 others
0 customers following this

Timeline

GetHuman3877426 started working on this issue
Nov 3rd, 2019 7:39pm
GetHuman3877426 indicated the issue is not fixed yet.
Nov 4th, 2019 1:02am