was purchasing online instapot * qt. * in one programmable sku********* started early o...

GetHuman-cclauf's customer service issue with Kohls.com from November 2018

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was purchasing online instapot * qt. * in one programmable sku********* started early on fri morning for $**.** with promo code joy for$ **.** and $** kohls cash. For whatever reason kohls gift cards were not working online so I called rep to help. On the line forever he said no problem he could help. Kept appologizing computer was slow running and not working well. Said it was a piece of dog dodo. After a long time automated cut us off with a how did we do survey! I went online to try again with gift cards and they were applied but it was still flashing red that they wanted a credit card which with my * gift cards it was completely paid for. Called kohls.com waited awhile and then in my cart it said item no longer available. So i'd like it resolved by either finding me a * qt. with same promos or same price and promos with bigger one u have in stock since spending hours of my morning and not getting it was not fair at all!
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Kohls.com

Customer service issue
Reported by GetHuman-cclauf
Nov 23rd, 2018 - 10 mons ago
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-cclauf started working on this issue
Nov 23rd, 2018 8:35pm
GetHuman-cclauf indicated the issue is not fixed yet.
Nov 23rd, 2018 8:36pm