I accidentally shipped an order to an incorrect address in a different state. I contact...

GetHuman1364203's customer service issue with Kohls.com from October 2018

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The issue in GetHuman1364203's own words
I accidentally shipped an order to an incorrect address in a different state. I contacted Kohls CS who said they couldn't help me. I contacted UPS who also said they could not help me either. The package was delivered yesterday and all Kohls told me was to reach out to whoever lives at that address. The problem is that it's in a different state and I do not know who currently lives at that address. Order *********. I now am expected to pay for something that I did not and will never receive.
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Kohls.com

Customer service issue
Reported by GetHuman1364203
Oct 17th, 2018 - a mon ago
I have an issue with Kohls.com too
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Seen by 5 customers so far
Similar issue to 516 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman1364203 started working on this issue
Oct 17th 4:06pm