I placed an order for a $** Kohls gift card on **** as a Mothers day gift. She confirm...

GetHuman-sjraycra's customer service issue with Kohls.com from June 2018

Help with my Kohls.com issue
Top Tip from another customer
If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to wait for it to be delivered and call in.
The issue in GetHuman-sjraycra's own words
I placed an order for a $** Kohls gift card on **** as a Mothers day gift. She confirmed she received it so I deleted my copy of the order. **In the meantime she has deleted her email with the gift card * on it. I would like the email resent to her, better yet if it could be done resend to me. If that can't be done, I would like to cancel the order and place a new order.**My info is *Susan Raycraft******@***.com****-***-******Gift card was sent to *Betty Hansen******@***.com**Feel free to contact me at above phone or email. **Thanks
GetHuman-sjraycra did not yet indicate what Kohls.com should do to make this right.
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How GetHuman-sjraycra fixed the problem
Just kept contacting customer service until someone could resend email
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Kohls.com

Customer service issue
Reported by GetHuman-sjraycra
Jun 29th, 2018 - 10 mons ago
I have an issue with Kohls.com too
Fixed
GetHuman-sjraycra shared how to fix
Seen by 5 customers so far
Similar issue to 175 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-sjraycra started working on this issue
Jun 29th, 2018 4:22pm
GetHuman-sjraycra indicated the issue is not fixed yet.
Jun 29th, 2018 4:23pm
GetHuman-sjraycra confirmed the issue is fixed. Hooray!
Jun 30th, 2018 8:37pm
GetHuman-sjraycra confirmed the issue is fixed. Hooray!
Jul 5th, 2018 2:30pm
GetHuman-sjraycra confirmed the issue is fixed. Hooray!
Jul 9th, 2018 1:17pm