I booked a flight to broken Hill from Adelaide I accidentally press the wrong date I've...

GetHuman5947760's Refund a Charge issue with Kiwi.com from April 2021

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GetHuman5947760's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5947760 will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5947760 can let us know if they help or not.
Before contacting them, items GetHuman5947760 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman5947760's own words
I booked a flight to broken Hill from Adelaide I accidentally press the wrong date I've never done this before and I'm not good with technology but it was too late it's been confirmed I immediately started to try and fix it and contact kiwi I sent countless messages and no reply it was an honest mistake I had to buy another ticket I just want my money back they won't even respond to me they sent me * message saying that they would get back to me that was read at two days ago I'm still messaging them now and no still no reply yes I know there are rules but my god I tried to change it straight away

GetHuman5947760 did not yet indicate what Kiwi.com should do to make this right.

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Kiwi.com

Refund a Charge issue
Reported by GetHuman5947760
Apr 11th, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 4643 others
0 customers following this

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