Regarding my booking * ********* at Jan *, ****, I was booking flight fly from SJD to C...

GetHuman5626114's customer service issue with Kiwi.com from January 2021

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GetHuman5626114's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5626114 will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5626114 can let us know if they help or not.
Before contacting them, items GetHuman5626114 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman5626114's own words
Regarding my booking * ********* at Jan *, ****, I was booking flight fly from SJD to CTG departure at Jan ** -**, but today when I was checking the confirmation from Kiwi.com, it showing me the departure date at Jan ** in SJD airport!! For sure I am not able to fly at Jan **, How can kiwi.com making a such mistake! So I need you cancelling the ticket and give me the full refund (amount : HK$*,***.**) to credit back to my credit card ASAP! Please checking your booking system accordingly, I was booking flight departure at Jan ** but not ** and confirm with me with the credit receipt, otherwise I will report to credit card company as dispute case!! Jeff Wong sau yee

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Kiwi.com

Customer service issue
Reported by GetHuman5626114
Jan 6th, 2021 - 4 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 4473 others
0 customers following this

Timeline

GetHuman5626114 started working on this issue
Jan 6th 7:45pm

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