Hello. Im a parent to your client (Terrance E.Chuma) who bought an e-ticket ref No...

GetHuman-esiachum's Special Request issue with Kiwi.com from December 2020

Help with my Kiwi.com issue
The issue in GetHuman-esiachum's own words
Hello. Im a parent to your client (Terrance E.Chuma) who bought an e-ticket ref No. ************. The flight itinerary was Harare to Addis Ababa Bole International Airport, Bole International Aiport to Germany (Francfurt), Francfurt to Instabul and Instabul to Ercan International Airport. When Terrance got to Addis Ababa, he was refused to catch a connection flight to Francfurt.The staff cited his Visa was not relevant as he has a Turkish Visa). So he was held from **:** hrs yesterday the **th of Dec, **** up to today. He is roaming arounf the departure hall at Bole International Airport. They cofiscated his travel documents and luggage.They want him to buy another direct ticket from Addis Ababa to Instabul.Please assist

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Kiwi.com

Special Request issue
Reported by GetHuman-esiachum
Dec 13th, 2020 - 9 months ago
Fixed
Seen by 10 customers so far
Similar issue to 4451 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman-esiachum started working on this issue
Dec 13th, 2020 10:36am
GetHuman-esiachum confirmed the issue is fixed. Hooray!
Dec 18th, 2020 12:49pm

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