One flight reservation Porto-Malaga on the *th of September. *There was this denial of...

GetHuman-andrepra's customer service issue with Kiwi.com from September 2020

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The issue in GetHuman-andrepra's own words
One flight reservation Porto-Malaga on the *th of September. *There was this denial of check-in by kiwi.com that was preventig us from checking-in. It felt strange, so we went to Ryanair directly and coudn't check-in either. None of the credentials supplied were valid. Turns out that there was no reservation at all and we were oblied to pay the full fare the next morning for the flight.
Full reimbursement of what we paid at Kiwi.com
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Kiwi.com

Customer service issue
Reported by GetHuman-andrepra
Sep 16th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 4258 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman-andrepra started working on this issue
Sep 16th, 2020 1:55pm
GetHuman-andrepra indicated the issue is not fixed yet.
Sep 17th, 2020 8:44pm
GetHuman-andrepra indicated the issue is not fixed yet.
Sep 18th, 2020 9:18am