I bought ticket last night when you sent comfermation it's says I can't bring any check...

GetHuman1688352's customer service issue with Kiwi.com from December 2018

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Before contacting them, items GetHuman1688352 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1688352's own words
I bought ticket last night when you sent comfermation it's says I can't bring any check baggage I have * bags I need to check in real miss leading never been on a international flight where I couldn't check bags in !,I need a refund or tickit credit or date changed I have allready bought another ticket because I have to be there tommorow what can we do about this, I talked to a delta representative and he says to talk to you for changes
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Customer service issue
Reported by GetHuman1688352
Dec 4th, 2018 - a mon ago
I have an issue with Kiwi.com too
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Seen by 2 customers so far
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GetHuman1688352 started working on this issue
Dec 4th, 2018 5:12pm