I need to change my flight and can’t get in touch with you? My name is Karl massouleh a...

GetHuman1488077's customer service issue with Kiwi.com from November 2018

1 view
 | 
4708 similar
 | 
0 following
Help with my Kiwi.com issue
First: share to improve GetHuman1488077's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1488077's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1488077 will want to follow the link below to head to their help center. We will check on GetHuman1488077 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1488077 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1488077's own words
I need to change my flight and can’t get in touch with you? My name is Karl massouleh and I purchased a ticket from Honolulu to Hagatna Guam with Honolulu airlines departing on November * at *:** pm. The airlines would not let me board the flight because there is a change of flights in Tokyo and I don’t have a passport. I would like to purchase a direct flight to Guam with the credit of this ticket if I can. My email is *****@***.com. Thank you.
GetHuman1488077 did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman1488077 fixed the problem
We are waiting for GetHuman1488077 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kiwi.com's attention and get better help faster. Tap below to get started.
Having Kiwi.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Kiwi.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1488077 fixes it.
This email address isn't valid

Kiwi.com

Customer service issue
Reported by GetHuman1488077
Nov 4th, 2018 - a mon ago
I have an issue with Kiwi.com too
Not resolved
Seen by 1 customer so far
Similar issue to 4708 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1488077 started working on this issue
Nov 4th 2:33am