Hi. Wee booked a flight from Budapest via Berlin, to Stavanger (Norway). And we had * h...

GetHuman-rctjohan's customer service issue with Kiwi.com from October 2018

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Hi. Wee booked a flight from Budapest via Berlin, to Stavanger (Norway). And we had * hour to connect flights. That was an impossible task, as we had to go to another building in Berlin to get on the flight to Stavanger, and had to go trough customs all over again. We had no chance making it. So we had to pay for a new flight later that day. And i want kiwi.com to pay for our new tickets as there was no chance for us to catch the connecting flight in Berlin.**the email the tickets was booked under: *****@***.com**booking number: *********date of travel: **.**.****
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Kiwi.com

Customer service issue
Reported by GetHuman-rctjohan
Oct 10th, 2018 - a mon ago
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-rctjohan started working on this issue
Oct 10th 3:31pm