Ref: extra luggage cost*Date of flight: **-August-**** ( time **.**)*Route of flight: M...
GetHuman-claudje's customer service issue with Kiwi.com from August 2018
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Ref: extra luggage cost*Date of flight: **-August-**** ( time **.**)*Route of flight: Mexico City International MEX - Toronto Pearson International YYZ **To whom it may concern,**On ** August I flew with Air Canada from Mexico City to Toronto. My flight was booked by Kiwi. With my reservation I booked for both flights ** kg extra luggage which costed me €**. At the airport in Mexico City the staff from air Canada told me to pay again for my check in luggage. I had charge from $*** Mexican pesos.. So I actually needed to pay * times for my check in luggage. **I hope Kiwi can refund me this money. Or I hope that Kiwi can find a way for a good completion.**Your sincerely,**Claudia.
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