I'm absolutely disgusted at how I've been treated by kiwi. I applied for a refund for...

GetHuman-nikkii's customer service issue with Kiwi.com from August 2018

10 views
 | 
2294 similar
 | 
0 following
Help with my Kiwi.com issue
First: share to improve GetHuman-nikkii's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nikkii's next move: try the Kiwi.com help center again.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nikkii will want to follow the link below to head to their help center. We will check on GetHuman-nikkii later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nikkii may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-nikkii's own words
I'm absolutely disgusted at how I've been treated by kiwi. I applied for a refund for my holiday as may my son was suddenly taken Ill which required a hospital stay due to major surgery. I applied for my refund and sent all the proof whilst at my son's hospital bedside. The flights cost £*** and I have been refund as ** pound something. This is just not on. I would like to make a complaint. The website and app are **** and don't help in any way just takes you round in circles. This is not customer service. This is day light robbery.**Ref no: *******
GetHuman-nikkii did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman-nikkii fixed the problem
We are waiting for GetHuman-nikkii to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kiwi.com's attention and get better help faster. Tap below to get started.
Having Kiwi.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Kiwi.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-nikkii fixes it.
This email address isn't valid

Kiwi.com

Customer service issue
Reported by GetHuman-nikkii
Aug 25th, 2018 - 4 mons ago
I have an issue with Kiwi.com too
Not resolved
Seen by 10 customers so far
Similar issue to 2294 others
0 customers following this
Follow this issue to see how it gets fixed