Hi good afternoon ,we 've got a really big problema , my reservation Number of Flight i...

GetHuman1031308's customer service issue with Kiwi.com from August 2018

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GetHuman1031308's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1031308 will want to follow the link below to head to their help center. We will check on GetHuman1031308 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1031308 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1031308's own words
Hi good afternoon ,we 've got a really big problema , my reservation Number of Flight is :******* for my father ,his name is FROILAN TERRAZAS ZAMBRANA ,HE 'S ** YEARS OLD WE DO NOT HAVE A TIME TO ANSWER A VISA AND there are a loro of stops before coming to ITALY,SO WE WOULD LIKE TO HAVE TO REFUND BACK OR CHANGE THE FLIGHT ,TO BOOK A DIRECT FLIGHT FROM BOLIVIA TO ITALY ,PLEASE IF COULD YOU BE SO KIND TO LET ME KNOW SO SOON AS POSSIBLE ,BECAUSE MY FATHER NEEDS TO COME BACK TO ITALY STRAIGHT ON THAT DATE OF RESERVATION **BEST REGARDS OLIVIA TERRAZAS** ********
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Kiwi.com

Customer service issue
Reported by GetHuman1031308
Aug 24th, 2018 - 4 mons ago
I have an issue with Kiwi.com too
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Seen by 2 customers so far
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Timeline
GetHuman1031308 started working on this issue
Aug 24th 2:09pm