GetHuman986070's customer service issue with Kiwi.com from August 2018
Help with my Kiwi.com issue
First: share to improve GetHuman986070's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman986070's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman986070 will want to follow the link below to head to their help center. We will check on GetHuman986070 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman986070 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman986070's own words
I was trying to make sure we can bring on our carry-ons ... Hi,**Shane Zwiener and Logan White here. We are traveling from LAX to KEF tomorrow. Booking number *******. Flight number WW***, WOW airline. **Baggage:** *x**Personal item * kg*** * ** * ** cm* *x**Checked baggage ** kg**We noticed that our buggage information does not include a carry-on. Is this true? How is this possible? Can you please help us? We will definitely both need a carry-on included.
This was especially frustrating because I can’t speak with a human being on the phone.
Quickly and without stress.
I tried called the airlines but they told me you have to handle it.
I have an issue with Kiwi.com too
How GetHuman986070 fixed the problem
We are waiting for GetHuman986070 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.