Because you did not answer the previous email, and when I saw that the order had been c...

GetHuman-yairal's customer service issue with Kiwi.com from August 2018

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GetHuman-yairal's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-yairal will want to follow the link below to head to their help center. We will check on GetHuman-yairal later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-yairal may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-yairal's own words
Because you did not answer the previous email, and when I saw that the order had been canceled, I made another order and then saw that there were two orders. First I would like to cancel the order number ******* and then I would be happy to verify the credit information for order *******. I can not reach you in any way. I would be happy if I could get your help.**I do not understand why it is so complicated to order with your flight service.**Best regards, Yair Alon
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Kiwi.com

Customer service issue
Reported by GetHuman-yairal
Aug 12th, 2018 - 7 mons ago
I have an issue with Kiwi.com too
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Seen by 2 customers so far
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Timeline
GetHuman-yairal started working on this issue
Aug 12th, 2018 10:35am