I had to call Kiwi service from a foreign country when I was abroad. This calls cost me...
GetHuman-jmcf's customer service issue with Kiwi.com from August 2018
Help with my Kiwi.com issue
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Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jmcf will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jmcf can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Kiwi.com has better answers for you: Kiwi.com Help Center
Before contacting them, items GetHuman-jmcf may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-jmcf's own words
I had to call Kiwi service from a foreign country when I was abroad. This calls cost me till ** Euros. This call was necessary because the Check in was not done for me like it was assured in the last Email for the flight.*I want the money to be paid back by Kiwi, since I wouldnt have called if Kiwi had done everything correctly.**The flight was from Valleta in Malta to Nuernberg in Germany the **. of July at **:** with Ryanair. Booking number is *******.*Passengers: Jos* Manuel Coloma Fern*ndez and Dea Schmitsberger*I could attach the bill.**Thanks
GetHuman-jmcf did not yet indicate what Kiwi.com should do to make this right.
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