I was charged incorrectly for two bookings via kiwi.com on Friday, June **, ****. The...

GetHuman835795's customer service issue with Kiwi.com from June 2018

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551 similar
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3 following
Help with my Kiwi.com issue
GetHuman835795's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman835795 will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman835795 can let us know if they help or not.
The issue in GetHuman835795's own words
I was charged incorrectly for two bookings via kiwi.com on Friday, June **, ****. The booking number:******* is the incorrect charge. I want this booking number and pending payment canceled immediately. Please contact me back at ***-***-**** or *****@***.com.
GetHuman835795 did not yet indicate what Kiwi.com should do to make this right.
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Kiwi.com

Customer service issue
Reported by GetHuman835795
Jun 30th, 2018 - a yr ago
I have an issue with Kiwi.com too
Fixed
Seen by 30 customers so far
Similar issue to 551 others
3 customers following this
Follow this issue to see how it gets fixed
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman835795 started working on this issue
Jun 30th, 2018 3:48am
GetHuman835795 indicated the issue is not fixed yet.
Jun 30th, 2018 3:15pm
GetHuman835795 indicated the issue is not fixed yet.
Jun 30th, 2018 3:15pm
GetHuman835795 indicated the issue is not fixed yet.
Jul 1st, 2018 2:06pm
GetHuman835795 indicated the issue is not fixed yet.
Jul 1st, 2018 2:06pm
GetHuman835795 indicated the issue is not fixed yet.
Jul 1st, 2018 2:06pm
GetHuman835795 indicated the issue is not fixed yet.
Jul 1st, 2018 4:15pm
GetHuman835795 indicated the issue is not fixed yet.
Jul 1st, 2018 4:15pm
GetHuman835795 confirmed the issue is fixed. Hooray!
Jul 1st, 2018 4:15pm
GetHuman835795 indicated the issue is not fixed yet.
Jul 1st, 2018 4:15pm
GetHuman835795 confirmed the issue is fixed. Hooray!
Jul 1st, 2018 4:15pm
GetHuman835795 confirmed the issue is fixed. Hooray!
Jul 1st, 2018 4:15pm