Purchased a flight with the implication that a personal item and carry on was included...
GetHuman-kaitlynp's customer service issue with Kiwi.com from June 2018
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-kaitlynp's own words
Purchased a flight with the implication that a personal item and carry on was included. My reservation currently states that I only have a personal item, and there is an option to purchase a checked bag but not a carry on. Is the carry on that I saw listed in the initial advertisement included?
GetHuman-kaitlynp did not yet indicate what Kiwi.com should do to make this right.
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