Along with a round trip from EWR to LAS, I have purchased additional luggage through Ki...

GetHuman-emiliobr's customer service issue with Kiwi.com from May 2018

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-emiliobr's own words
Along with a round trip from EWR to LAS, I have purchased additional luggage through Kiwi*s website (Invoice *****-*******).**When I arrived at the Airport, the crew of United told me that it was not even possible, since they do not outsource the sale of additional luggage. This purschase was not in their system and I had to pay additional luggage again. I don't mind all the trouble and waste of time, but I would really like my USD **.** refunded and that Kiwi charged me for nothing.**Thank you very much.
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Kiwi.com

Customer service issue
Reported by GetHuman-emiliobr
May 17th, 2018 - 10 mons ago
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GetHuman-emiliobr started working on this issue
May 17th, 2018 2:38pm