Months ago we booked our return flight through kiwi, booking * *******. We are currentl...

GetHuman744858's customer service issue with Kiwi.com from June 2018

Help with my Kiwi.com issue
The issue in GetHuman744858's own words
Months ago we booked our return flight through kiwi, booking * *******. We are currently sitting in the nice, France airport awaiting our first flight and noticed that on the booking we booked through kiwi, it says out flights at *:**pm out of ORY airport, but really it departs at *:**pm. That leaves us * hour to get off our flight, leave security, check into the *nd flight, go back through security and get on our flight to sfo. We’ve been told it will be impossible. We booked this through your website, thinking you would know when the flights actually are. How are you going to fix this?
GetHuman744858 did not yet indicate what Kiwi.com should do to make this right.
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Kiwi.com

Customer service issue
Reported by GetHuman744858
Jun 3rd, 2018 - 6 mons ago
I have an issue with Kiwi.com too
Fixed
Seen by 20 customers so far
Similar issue to 209 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman744858 started working on this issue
Jun 3rd 1:03pm
GetHuman744858 indicated the issue is not fixed yet.
Jun 3rd 2:06pm
GetHuman744858 indicated the issue is not fixed yet.
Jun 3rd 2:07pm
GetHuman744858 indicated the issue is not fixed yet.
Jun 3rd 2:11pm