Lately I traveled to St petersburg, starting in Larnaca and making a transfer in Moscow...
GetHuman-jsubcab's customer service issue with Kiwi.com from May 2018
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The issue in GetHuman-jsubcab's own words
Lately I traveled to St petersburg, starting in Larnaca and making a transfer in Moscow. That was the theory but, because a storm (as Pobeda said) they left me in another airpot of moscow (* hour away form Moscow VKO). So literally I was alone without a flight to catch to St peter, the funny thing was in that airport they didn't have any desk of Pobeda so I was alone. My only chance was to complain in technical issue (they didn't speak good english) and buy another ticket to st petersburg for going. The thing is I hired an Insurance so I wanna ask for the refund of that flight because it was impossible to take, and no because of me.
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