I'm in college in the middle of finals, my niece got murdered (google "Sonja Star Harri...

GetHuman1700386's customer service issue with Kindle from December 2018

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The issue in GetHuman1700386's own words
I'm in college in the middle of finals, my niece got murdered (google "Sonja Star Harrison"*. I had to leave campus to travel home to be with and help my family. In the midst of my family's tragedy I left all my books at school. My professors are willing to help me take my finals via long distance to help me not fail the course do to not taking the final ( the course is set up so that you can not pass the course without taking and passing both the midterm and fianl). But in order to do this I need access to the ebook "Arabiyyat Al-Nass Part One: An introduction to Arabic". Due to my niece's murder and burial cost I can not afford to purchase the ebook. I just need access to the book for two days long enough to complete my final. I explained to the representative I would fail the course if I can't get access to the book. I've been transferred, hung up on, or put on hold witout anyone returning to the call. I spend alot of Money with Amazon, have been shopping with the company since ****, and am even a continuous Prime subscriber. I just need help with this already tough situation that has my back against the wall.*Thank you,*Miss Harrison
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Customer service issue
Reported by GetHuman1700386
Dec 6th, 2018 - a mon ago
I have an issue with Kindle too
Not resolved
Seen by 3 customers so far
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GetHuman1700386 started working on this issue
Dec 6th, 2018 6:03am