I cannot see my book, Two-Play on my bookshelf. I have not referenced any other author...

GetHuman1636633's customer service issue with Kindle from November 2018

3 views
 | 
1725 similar
 | 
0 following
Help with my Kindle issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Kindle help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1636633's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1636633's own words
I cannot see my book, Two-Play on my bookshelf. I have not referenced any other author, other titles, promotions, or sales rank (such as "bestseller"), so please explain this: "During our review, we found that the search keywords for the following book create inaccurate or overwhelming search results and could impair the customer experience:**TWO PLAY by X, AMA IKEMBA (AUTHOR) (ID: ********)**Search keywords that reference other authors, other titles, promotions, or sales rank (such as "bestseller") can result in confusion for customers about why your work is included in search results.**Please edit the search keywords of your book and all affected books in your catalog before resubmitting your book. A reply to this email is not required. "
GetHuman1636633 did not yet indicate what Kindle should do to make this right.
I have an issue with Kindle too
How GetHuman1636633 fixed the problem
We are waiting for GetHuman1636633 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kindle's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Kindle issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1636633 fixes it.
This email address isn't valid

Kindle

Customer service issue
Reported by GetHuman1636633
Nov 27th, 2018 - 9 mons ago
I have an issue with Kindle too
Not resolved
Seen by 3 customers so far
Similar issue to 1725 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Serial number
Order number
Timeline
GetHuman1636633 started working on this issue
Nov 27th, 2018 1:47pm