I'm trying to link my child's account sd* to my account *****@***.com (parent). She's t...

GetHuman-myee's customer service issue with Khan Academy from July 2018

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The issue in GetHuman-myee's own words
I'm trying to link my child's account sd* to my account *****@***.com (parent). She's taking Algebra * and we do not want to lose her progress. I think I did not set up the accounts correctly. Additionally, I do not understand how I can assign her topics she's struggling with. Can you help? She's confused on how to progress on her website, she's spent over ** hours and is only *% complete. Can you help?
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Khan Academy

Customer service issue
Reported by GetHuman-myee
Jul 26th, 2018 - 10 mons ago
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GetHuman-myee started working on this issue
Jul 26th, 2018 2:57am
GetHuman-myee indicated the issue is not fixed yet.
Jul 29th, 2018 9:57am