My Juul stopped producing capper a few days after I received it. I registered to get a...

GetHuman-jcaled's customer service issue with Juul from July 2018

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The issue in GetHuman-jcaled's own words
My Juul stopped producing capper a few days after I received it. I registered to get a new one and went all the way through the process and and the very end I entered my birth date as ******** instead of ********** and it blocked me from proceeding after that simple error. I need to speak with someone who can resolve this problem soon. I’ve not smoked for three days and a broken Juul is NOT ideal right now.
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Juul

Customer service issue
Reported by GetHuman-jcaled
Jul 28th, 2018 - 10 mons ago
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GetHuman-jcaled started working on this issue
Jul 28th, 2018 2:04am
GetHuman-jcaled indicated the issue is not fixed yet.
Jul 29th, 2018 12:40am
GetHuman-jcaled indicated the issue is not fixed yet.
Jul 31st, 2018 4:03pm