I decided to make some Jello pudding last night. The box was a new chocolate instant je...
GetHuman-sillygma's customer service issue with Jell-O from October 2018
Help with my Jell-O issue
Next: our robot will wait on hold for GetHuman-sillygma to get a Jell-O rep on the line!
Always use the GetHuman Phone tocall Jell-O. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-sillygma's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sillygma may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-sillygma's own words
I decided to make some Jello pudding last night. The box was a new chocolate instant jello pudding. I read the instructions to add * cups of milk, but not to use soy milk. I don't use cow milk for anything. I used almond milk and it did not work. I was hoping that maybe today it would be set up, but it wasn't. I put it in the freezer - no telling what will happen now. It is so soupy I could drink it. Please explain.*I would like to speak to someone about this.
GetHuman-sillygma did not yet indicate what Jell-O should do to make this right.
I have an issue with Jell-O too
How GetHuman-sillygma fixed the problem
We are waiting for GetHuman-sillygma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.