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Jell-O Customer FAQ

Top Answers & How-to Guides

What is Jell-O's Phone Number?

The question we are asked most often is about how to talk to Jell-O customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can Jell-O be made with non-dairy milk?

Yes, Jell-O can be made with non-dairy milk. Traditional Jell-O recipes call for regular dairy milk, but it can be easily substituted...
Ask any question you have about Jell-O customer service, get an answer now.

Recent Jell-O Customer Questions

How do you prepare jello to put in plastic molds?

To prepare Jell-O for plastic molds, start by boiling water. Typically, you'll need one cup of boiling water. In a bowl, dissolve your Jell-O powder in the boiling water, stirring until it’s completely dissolved. Next, add one cup of cold water to the mixture and stir again. Pour the Jell-O mixture into the plastic molds. To ensure they set properly, refrigerate for at least 4 hours or until firm. Once set, carefully remove the Jell-O from the molds by gently pulling away the edges and inverting the mold. Enjoy your creations!
Asked Dec 8, 2024 10:30 PM

how to remove old red jello stain from a carpet

To remove an old red Jell-O stain from a carpet, start by scraping off as much of the dried Jell-O as you can with a plastic scraper. Then, blot the stain with a clean, wet cloth to moisten it. Apply a mix of one tablespoon dish soap, one tablespoon white vinegar, and two cups of warm water. Let it sit for about 10-15 minutes. After that, blot the area with a clean, dry cloth to lift away the stain. You might have to repeat this process a few times to entirely remove the stain. Remember not to rub or scrub as this can push the stain further into the carpet fibers.
Asked May 17, 2024 3:54 PM

Why has this company stopped making vanilla cook and serve sugar free pudding?

We apologize if you can't find the vanilla cook and serve sugar-free pudding. Sometimes, certain products may be discontinued due to a variety of reasons, such as changes in consumer demand or preferences. We understand it can be frustrating when a beloved product is harder to find or no longer available. There could also be other factors like production demands, supply chain issues, or strategic company decisions. Unfortunately, we do not have specific details about Jell-O's vanilla cook and serve sugar-free pudding. We appreciate your understanding.
Asked Mar 23, 2024 7:29 PM

What happened to all the sugar free cook & serve flavors?!?!?

We understand your concern. Jell-O has made changes to its lineup of products over time. Some sugar-free cook & serve options may have been discontinued or are not as widely distributed as other flavors. Changes in the product offering often depend on a variety of factors such as consumer demand, production costs, and company strategy. We recommend checking local retailers or online stores for availability. If you can't find your favorite flavor, Jell-O has many other delicious options you might enjoy exploring!
Asked Mar 8, 2024 8:56 PM

Where can I get sugar free cook abd serve vanilla pudding

You can find Sugar Free Cook and Serve Vanilla Pudding at your local grocery store. It's often located in the baking aisle or the dessert section. Alternatively, it's also available at most major online retailers, such as Amazon. Please note that availability can vary by location and retailer. Make sure to check the product availability at your local store or online to ensure it's in stock.
Asked Mar 5, 2024 3:25 PM

Help me with my Jell-O customer service issue

Flavors

What flavors of Jell-O are available?

Jell-O offers a wide range of delicious and refreshing flavors to suit all taste buds. Our extensive flavor lineup includes classics...

Dietary Options

Are there any sugar-free options?

Yes, Jell-O offers sugar-free options to cater to individuals who prefer or need to limit their sugar intake. Our sugar-free varieties...

Is Jell-O suitable for vegans/vegetarians?

Jell-O is not suitable for vegans as it contains gelatin, an animal-derived ingredient made from collagen. However, there are vegan...

Can Jell-O be made with non-dairy milk?

Yes, Jell-O can be made with non-dairy milk. Traditional Jell-O recipes call for regular dairy milk, but it can be easily substituted...

Shelf Life

What is the shelf life of Jell-O?

The shelf life of Jell-O varies depending on its form and storage conditions. For unopened Jell-O powder, it typically stays fresh...

Usage

Can Jell-O be used in baking?

Yes, Jell-O can be used in baking to add a fun and unique twist to various desserts. It can be incorporated into cakes, cookies, tarts,...

Can I use less water to make firmer Jell-O?

Yes, you can use less water to make firmer Jell-O. By reducing the amount of water called for in the recipe, you can achieve a denser...

Allergens

Are there any allergens in Jell-O products?

Yes, there are potential allergens in Jell-O products. The primary allergens to be aware of include dairy ingredients, specifically...

Serving Size

How many servings are in a package of Jell-O?

Each package of Jell-O typically contains multiple servings, with the exact number varying depending on the size and type of the package....

Recipes

What are some creative recipe ideas using Jell-O?

There are plenty of exciting and creative recipe ideas to try with Jell-O. For a delightful twist on traditional desserts, make a layered...

Ingredients

Does Jell-O contain any artificial colors or flavors?

No, Jell-O does not contain any artificial colors or flavors. We take pride in using only natural ingredients in our products. Our...
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