I want to get into my old RuneScape account so I can play the Old runescape app on my p...

GetHuman1615047's customer service issue with Jagex Ltd. from November 2018

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The issue in GetHuman1615047's own words
I want to get into my old RuneScape account so I can play the Old runescape app on my phone but I can’t remember the password or the email but I remember the username and my recovery password request keeps getting denied when I answered all the recovery questions correctly. The username is smithminer**. I know I haven’t logged in probably over ** years but I should be able to retrieve my account still.
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Jagex Ltd.

Customer service issue
Reported by GetHuman1615047
Nov 24th, 2018 - 10 mons ago
I have an issue with Jagex Ltd. too
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GetHuman1615047 started working on this issue
Nov 24th, 2018 5:37am