I made an online purchase on ********* but was unable to pick it up. JC Penney cancele...

GetHuman-chrh's Refund order issue with JC Penney from December 2019

Help with my JC Penney issue
The issue in GetHuman-chrh's own words
I made an online purchase on ********* but was unable to pick it up. JC Penney canceled the order on ********** and said the returned my money to PayPal to credit my account. To this date I have not received my refund. PayPal said JCPenney told them they gave me a credit in person which is not true. Please assist. ******-****-****-****

GetHuman-chrh did not yet indicate what JC Penney should do to make this right.

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JC Penney

Refund order issue
Reported by GetHuman-chrh
Dec 7th, 2019 - 3 years ago
Fixed
Seen by 36 customers so far
Similar issue to 632 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman-chrh started working on this issue
Dec 7th, 2019 9:37pm
GetHuman-chrh confirmed the issue is fixed. Hooray!
Dec 8th, 2019 2:02am