I went to get my hair colored and highlights like I have for over ** years at the cheek...
GetHuman1657912's customer service issue with JC Penney from November 2018
Help with my JC Penney issue
Next: our robot will wait on hold for GetHuman1657912 to get a JC Penney rep on the line!
Always use the GetHuman Phone tocall JC Penney. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1657912's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1657912 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman1657912's own words
I went to get my hair colored and highlights like I have for over ** years at the cheektowaga, ny location. My normal stylist was not there so I got another stylist. This has never been an issue before, however today was horrible. She told me she did not have the formula that my stylist normally used for the highlights and she would bring over swatches. She came back and started to do my hair so I assumed she got the formula for my highlights. The stylist doing my hair had hurt her back and was distracted so not sure if she just got distracted. Another stylist dried my hair for her because she couldn't. My hair has bright red streaks like a young kid might like, however i am ** and have never had my hair look so bad as it does now. I was so upset i just paid my bill and even tipped her in hopes that it would look better when I got home. Well it doesn't. I will never go back there again which is a shame after ** plus years of going every six weeks and spending between ***.**-***.** a visit. I don't mind paying good money for a good job. I can be reached at ***-***-****. Thank you,*Karen Hejmanowski
GetHuman1657912 did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman1657912 fixed the problem
We are waiting for GetHuman1657912 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster: