I went to get my hair colored and highlights like I have for over ** years at the cheek...

GetHuman1657912's customer service issue with JC Penney from November 2018

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The issue in GetHuman1657912's own words
I went to get my hair colored and highlights like I have for over ** years at the cheektowaga, ny location. My normal stylist was not there so I got another stylist. This has never been an issue before, however today was horrible. She told me she did not have the formula that my stylist normally used for the highlights and she would bring over swatches. She came back and started to do my hair so I assumed she got the formula for my highlights. The stylist doing my hair had hurt her back and was distracted so not sure if she just got distracted. Another stylist dried my hair for her because she couldn't. My hair has bright red streaks like a young kid might like, however i am ** and have never had my hair look so bad as it does now. I was so upset i just paid my bill and even tipped her in hopes that it would look better when I got home. Well it doesn't. I will never go back there again which is a shame after ** plus years of going every six weeks and spending between ***.**-***.** a visit. I don't mind paying good money for a good job. I can be reached at ***-***-****. Thank you,*Karen Hejmanowski
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JC Penney

Customer service issue
Reported by GetHuman1657912
Nov 30th, 2018 - 6 mons ago
I have an issue with JC Penney too
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GetHuman1657912 started working on this issue
Nov 30th, 2018 2:06am