Order Date: August **, *****Order Number: *****************Everything in the order has...

GetHuman1339643's customer service issue with JC Penney from October 2018

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The issue in GetHuman1339643's own words
Order Date: August **, *****Order Number: *****************Everything in the order has a terrible quality. I have cancer so everything is behind scheduled for me. I finally placed the bath rugs in my bathroom and they look like someone had returned them and your store just packaged them and sent themto me. The ends are frayed, etc.*and the white cart with shelves is junk also. I assembled it and it kept coming apart, so i had to use duct tape on each side to keep it together. I dont have the energy to figure out how to pack up and return the products. Perhaps you could process a credit to my account. Products from your company used to be high quality. This time everything was junky - the same quality as if i had bought from Kmart.*Please process a credit?*Thank you*Patricia Baldwikn

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I need my order number from jc penney placed todayMy order*****-****-***-**** was listed as ****pped to the Riverdale JC Penney's...
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JC Penney

Customer service issue
Reported by GetHuman1339643
Oct 13th, 2018 - 4 years ago
Fixed
Seen by 20 customers so far
Similar issue to 1163 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman1339643 started working on this issue
Oct 13th, 2018 6:58pm
GetHuman1339643 indicated the issue is not fixed yet.
Oct 14th, 2018 7:30pm
GetHuman1339643 indicated the issue is not fixed yet.
Oct 14th, 2018 7:31pm