I cannot reach anyone at Penney's! I have a very important order to pick up at Woodland...

GetHuman1551955's customer service issue with JC Penney Catalog from December 2019

Help with my JC Penney Catalog issue
The issue in GetHuman1551955's own words
I cannot reach anyone at Penney's! I have a very important order to pick up at Woodland Mall. Today I got a message that one of the items was not ordered! All I want to know is what actually am I going * miles to pick up!!!

GetHuman1551955 did not yet indicate what JC Penney Catalog should do to make this right.

How GetHuman1551955 fixed the problem
Yes thank you. I was able to get it resolved! All is good Merry Christmas. Have a blessed day! I went to pick up the order and everything is there.
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JC Penney Catalog

Customer service issue
Reported by GetHuman1551955
Dec 6th, 2019 - 3 years ago
Fixed
GetHuman1551955 shared how to fix
Seen by 5 customers so far
Similar issue to 43 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman1551955 started working on this issue
Dec 6th, 2019 12:35am
GetHuman1551955 confirmed the issue is fixed. Hooray!
Dec 9th, 2019 1:36pm

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