Need price adjustment on item that went on sale after I ordered it.

GetHuman-dodi_mul's customer service issue with JC Penney Catalog from August 2018

Help with my JC Penney Catalog issue
The issue in GetHuman-dodi_mul's own words
Get a price adjustment on an item I bought online. ... Bought a blouse online. It was $**. Had it shipped to the local store. Just picked it up today. The blouse has been price-dropped down to $**.**. Can I get a price adjustment?
I have been told by several different people how JC Penney's handles this matter, and they all told me something different.
Calling me and letting me know what the policy is, then making the price adjustment if possible.
I have been a customer for quite a few years. I just want to find out if I can get this item for the sale price. It should be a simple question with a simple answer.
Talked to * people who work for Penney's already, but still not resolved.
I have an issue with JC Penney Catalog too
How GetHuman-dodi_mul fixed the problem
Called customer service directly myself!
Please help with my JC Penney Catalog issue
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JC Penney Catalog

Customer service
Customer service issue
Reported by GetHuman-dodi_mul
Aug 9th, 2018 - 8 mons ago
I have an issue with JC Penney Catalog too
Fixed
Seen by 10 customers so far
Similar issue to 16 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account
Timeline
GetHuman-dodi_mul started working on this issue
Aug 9th, 2018 11:12pm
GetHuman-dodi_mul indicated the issue is not fixed yet.
Aug 10th, 2018 3:22am
GetHuman-dodi_mul indicated the issue is not fixed yet.
Aug 10th, 2018 3:37am
GetHuman-dodi_mul indicated the issue is not fixed yet.
Aug 10th, 2018 3:39am
GetHuman-dodi_mul confirmed the issue is fixed. Hooray!
Aug 10th, 2018 7:25pm