I got locked out of my Instagram account and the recovery phone number associated with...

GetHuman-majochav's Recover Account issue with Instagram from December 2020

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-majochav's own words
I got locked out of my Instagram account and the recovery phone number associated with it is an old one I no lo ger have access to. I contacted them and they asked me for a photograph of myself holding up a code. I sent it, and now they’re asking me to log in and turn on two step verification. But I can’t log in! I’m very confused by their response. I wish I could talk to a real human and not an automatic bot.

GetHuman-majochav did not yet indicate what Instagram should do to make this right.

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Instagram

Recover Account issue
Reported by GetHuman-majochav
Dec 5th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 37064 others
0 customers following this

Timeline

GetHuman-majochav started working on this issue
Dec 5th, 2020 8:58am
GetHuman-majochav indicated the issue is not fixed yet.
Dec 5th, 2020 1:10pm

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