I got locked out of my Instagram account and the recovery phone number associated with...

GetHuman-majochav's Recover Account issue with Instagram from December 2020

Help with my Instagram issue
First: share to improve GetHuman-majochav's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-majochav may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-majochav's own words
I got locked out of my Instagram account and the recovery phone number associated with it is an old one I no lo ger have access to. I contacted them and they asked me for a photograph of myself holding up a code. I sent it, and now they’re asking me to log in and turn on two step verification. But I can’t log in! I’m very confused by their response. I wish I could talk to a real human and not an automatic bot.

GetHuman-majochav did not yet indicate what Instagram should do to make this right.

How GetHuman-majochav fixed the problem

We are waiting for GetHuman-majochav to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Account issue
Reported by GetHuman-majochav
Dec 5th, 2020 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 37064 others
0 customers following this


GetHuman-majochav started working on this issue
Dec 5th, 2020 8:58am
GetHuman-majochav indicated the issue is not fixed yet.
Dec 5th, 2020 1:10pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers