Instagram Customer Service Issues

Hello, my account got deactivated as I suspect it was hacked. I've been trying for weeks to recover it by sending emails with a photo and the code, but haven't got any response. To make matters worse, the new account I opened last week, @chocolateblanco40, has now been closed after I entered the password and code for verification promising a response in 24 hours. I urgently need help to recover both accounts - @cesarcastro38 with email [redacted] and @chocolateblanco40 with email [redacted] Thank you.

Yesterday, my Instagram account was hacked. I received an email notification from an unfamiliar device located two states away from me. Upon checking my account, I discovered posts promoting "RayBan Official" were made without my consent. Despite changing my password and enhancing security measures, my subsequent posts were repeatedly removed for allegedly violating community guidelines, which I believe they did not. I seek assistance to resolve these issues and be able to post without encountering further difficulties. Thank you for your help.

Hello, I am a commercial artist who uses Instagram. Recently, I encountered an issue where Instagram mistakenly believed I was underage to use the platform. Despite being 16 years old and able to provide proof with my Canadian Health Card, they disabled my account due to a joke in my bio. I have reached out to their Facebook customer service with no luck in receiving a response. I fear losing my account with 30,[redacted] followers, which is vital to my income and has been a significant source of support. I am unsure how to directly contact Facebook support for assistance. Any guidance on how to resolve this would be greatly appreciated. Thank you.

My Instagram account was disabled for violating terms. I mistakenly uploaded a picture that I didn't know was against Instagram's rules – it was a joker picture. Within seconds, my account was disabled. I have so many memories on my account and I am kindly requesting for it to be re-enabled. I promise to be more careful in the future and not make the same mistake again. Please, can you enable my account again?

My Instagram account, jowicagyamfi.x, has been deactivated or deleted. I have submitted the necessary form and sent my ID along with the verification code. I am eagerly waiting for a response. It is urgent for me to recover my account as I have important memories, including my upcoming graduation and formal events this week. Instagram was my platform to share these moments with my friends. I am in desperate need of assistance to regain access to my account.

Dear Sir, I previously emailed you but have not received a response. I am seeking assistance for my friend who has had her Instagram account hacked. Despite numerous attempts, we have been unable to recover the password. Could you please advise on the necessary steps to reclaim her account? The account name is Fatma Uzun, and the associated email is [redacted] Your prompt help in this matter would be greatly appreciated. Kindly reach out to me via email for further correspondence. Thank you.

My Instagram account (vaishu.tharma) has been deactivated due to something I did that goes against your terms, which I am not aware of and was a mistake. When I tried to fill out the form during the sign-up process, after submitting, it asked me to confirm in my Instagram account that I am the owner, but I cannot access my account. Please resolve this issue and grant me access to my old account again. Thank you. Sincerely, Vaishnavi Tharmaratnam

During a difficult time where I was at hospice caring for a family member, my Instagram account got hacked. Unfortunately, I only noticed the emails about changes to my account six months later when it was too late to reverse them. Despite my attempts to contact support, they claim the account is not mine, even though I have emails documenting the hacking incident.

Hello, My name is Adrian Caruana. My Instagram account with the username adrian.caruana has been temporarily blocked without reason. It states that it's due to suspicious activities. I logged in on my computer, possibly triggering the block due to the algorithm. Unfortunately, the email I used to sign up is no longer active, making it impossible to receive the unblocking code. I have reached out to Instagram multiple times, providing detailed information and verification such as old passwords, usernames, a selfie, and a handwritten code on paper shown on camera. Despite my efforts, my account remains blocked. Initially, I received responses, but now my support requests are being ignored. I have never violated their terms and don't understand why assistance is lacking. Some important photos are only saved on my profile without a backup. Can anyone assist me with resolving this issue? Thank you in advance. Best regards, Adrian

Dear Sir, I have an Instagram page under the username shanushanphotography. This account is crucial for my professional growth and photography learning. Lately, I have been experiencing difficulties uploading photos or engaging in any activities on the platform. I am currently blocked from posting any content for a period of 7 days, which is disappointing as I regularly share my work on special occasions such as Mother's Day, environmental events, and festivals like Holi and Diwali. I had plans to share a lot of content for the upcoming Diwali but have now learned that I am blocked until 11/17/[redacted]. I kindly request your team to lift the suspension on my Instagram account promptly so I can share my Deepavali content with my friends and followers. Regards, Shanu Shan Shanushanphotography

Hello, I am @leviswhxre from Instagram. I am having trouble accessing my account under the name Raine Newman. Initially, my account was locked for a month, but after trying to log in, Instagram deactivated it without any notification. For the past three months, I have been unable to resolve this issue. Instagram suggested that there might have been suspicious login attempts, but it was only me trying to unfollow multiple users through different apps. I attempted to appeal, but was informed that a single email mistake could lead to being ignored. Last week, I tried to log in again and found a 'Users Not Found' message, although I did not delete my account. I would appreciate any help in reactivating my account. Thank you.

I encountered an issue with logging in after accessing my Instagram account on multiple devices. I was abruptly logged out of my account, @_camovee, due to perceived suspicious activity. Following this, I was prompted to input a verification code sent to my phone number. After doing so, I was informed that if my information is confirmed, I could request a review in approximately 24 hours. It has now been 78 hours since then, and I have not received any updates. Additionally, I do not have an email linked to the account. I am eager for Instagram to confirm my account and allow me to log back in as my account is currently disabled. I kindly request the Instagram team to expedite the process of enabling my account. Thank you, Gethuman.

Hello, my name is Helen. I have been facing an issue with Instagram as they deactivated my account mistakenly. I have not posted anything that would violate their policies, and I am certain that if they had warned me before, I would have rectified the situation. I am eager to regain access as I use the platform for educational purposes. I have submitted my photo for verification. I am willing to provide any additional information needed to prove that my account was deactivated in error. Please assist in restoring my account. Thank you. Instagram Username: Helen.halkat Full Name: Helen Halkat Email: [redacted] Phone Number: [redacted][redacted] Located in Iraq. If you require my driver's license, please let me know and I will provide it.

My Instagram account, @mariahcareyrares, was mistakenly disabled for impersonation, which I did not do. I explicitly stated on my Instagram page that I was not affiliated with the celebrity or her team. I was simply sharing content like millions of other fan pages. It is extremely unfair that despite making it clear I was not impersonating anyone or pretending to be someone I am not, my account was taken down. I have submitted numerous appeals using the forms provided by Instagram, but I have not received any helpful responses. This situation deeply impacts my business since I have a large following on Instagram that I rarely use to promote my business to my followers. Please review my account and help me create a case to restore my account.

I used multiple apps to find ghost followers on Instagram, causing my account to be blocked for security reasons. To recover it, I need access to an old phone number that I no longer use or an email account that I haven't logged into for years. Microsoft prompted me with security questions about the old email account, which I primarily used to access Facebook. Recovering my account is important to me as it holds all my memories, friends, and meme accounts. Creating a new account would mean starting from scratch, which took me over a year to build. I'd appreciate any assistance in resolving this issue.

I registered a business account on Instagram, but it got blocked after verification for suspicious activity. I provided my phone number for review, but two days later, both accounts were disabled for violating terms. This also happened with the second account I created. Could you please assist with restoring the following usernames: @bagwithnature and @bagwithnature_? I am convinced this was an error on Instagram's part, and I would appreciate having these handles back for my business presence. Thank you.

Hello, urgent message to address the lack of response regarding my hacked accounts. Several attempts to reach out via different channels have been unsuccessful. My initial account, @francescocelli with 35K followers, was hacked months ago. No assistance was provided to recover it. Subsequently, a new account was created with the same handle, @francescocelli, linked to my official email, [redacted] Shockingly, this account has been deactivated for "suspicious activity" despite minimal use. Requesting assistance to resolve this issue promptly. Desperate to regain access, willing to verify identity if needed. Kindly open a ticket for support as this situation impacts my professional work. Urgent resolution is highly appreciated. Thank you, Francesco.

Subject: Account Recovery Assistance Needed for Instagram _lara_maleen_Loveyourslfx772002x Dear Support Team, My Instagram account _lara_maleen_Loveyourslfx772002x was temporarily blocked due to unauthorized access. I am unable to activate it as the access code sent to my registration email address ([redacted]) cannot be accessed because I no longer use that email. I am reaching out to seek assistance in reactivating my account. Could you update my email to my current one ([redacted]) for login information or provide an alternative way for me to verify my identity and unlock the account? I appreciate your prompt help on this matter. Warm regards, Lara Gietzelt

On October 27, [redacted], my Instagram account @enzoxme was disabled with a message stating that it was deactivated because I supposedly pretend to be someone else. However, I am not pretending to be anyone; I am just running a fan account for @enzotaistoi to support him. I am reaching out to request the reactivation of my account as I have not violated any rules. I am a fan page, and Enzo himself follows me, messages me, and likes my posts. Having his photo as my profile picture is normal as I am a fan account. This is the first time I have encountered any issues with my account, and I am disappointed that accounts are disabled without valid reasons or prior verification of compliance. Please consider reinstating my account as it holds all my memories, messages, and more. My account is precious to me, and I kindly request Instagram to reactivate it.

Hello, My company is being targeted by a scammer who is working in cahoots with Instagram. Stolen photos from my website spa-luxury-paris.fr are being circulated on a fake profile (spa_privatif_). The scammer is using my photos to sell fake services and deceive internet users. I have contacted your services numerous times without any results. I have provided various evidence, such as an extract from the company registry, passport, and the website link, but you continue to allow this scammer to operate, damaging the reputation of my business. I have reported this to the fraud department and highlighted your negligence and what I consider to be complicity with this scammer. I will be taking legal action with my lawyer for complicity and will seek damages if nothing is done promptly. Furthermore, I will reach out to JULIEN COURBET for his show on scams, which has 2 million viewers, in order to hold INSTAGRAM ACCOUNTABLE AND TO HAVE THIS ISSUE SHARED ON SOCIAL MEDIA. You cannot let a scammer thrive, support them, and allow the reputation of my company to be tarnished. Best regards, R. Rosello SPA LUXURY PARIS