Hello my account was hacked, the email was changed to the one below I cannot reset my p...

GetHuman-gigiamur's Hacked or Disabled Accounts issue with Instagram from September 2020

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-gigiamur's own words
Hello my account was hacked, the email was changed to the one below I cannot reset my password or get into it my instagram at all . **The. Code that was sent to my email is ****** but I cannot do a revert change bc it doesn’t give me a link to do so, can you please help. In the email I was told that the email was changed to the one below and the username is jksdskdjjsdjkkasoutrma and email *****@***.com* so im thinking that they also had access to my email in order to accept the change **What do I do. My username was gigiamurao and the email associated to my account is *****@***.com*********** is the phone number. *When I signed up for IG years ago my email was *****@***.com**I can’t submit a report via the app bc for some reason my keyboard doesn’t go down so I can hit submit

GetHuman-gigiamur did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-gigiamur
Sep 11th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 35101 others
0 customers following this

Timeline

GetHuman-gigiamur started working on this issue
Sep 11th, 2020 2:31am

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