Greetings,*My name is Jackson Dowdy and I am starting a new watch company by the name o...

GetHuman4874390's customer service issue with Instagram from May 2020

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman4874390's own words
Greetings,*My name is Jackson Dowdy and I am starting a new watch company by the name of Tixro. Whilst trying to create my business account on the app, I receive a message saying the username was taken. The account is from a foreign man who wasn’t posted since September of ****. I have sent the account a direct message, but the owner has not responded as it is inactive. I will soon have a trademark over the brand name Tixro, however. Could I take legal action for trademark infringement? My current username is @officialtixro , and it needs to just be @tixro . I look forward to your response, and I hope you can be of some assistance to me. **PS: Thank you for all that your are doing on the platform for charity! Hope you all at Instagram are doing well and staying safe.***Cheers, *Jackson D Dowdy

GetHuman4874390 did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman4874390
May 27th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 38529 others
0 customers following this

Timeline

GetHuman4874390 started working on this issue
May 27th 2:37am

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