Hi,**I really hope the team will be able to resolve this issue. I have already verify w...

GetHuman-syairah's Hacked or Disabled Accounts issue with Instagram from December 2019

Help with my Instagram issue
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Before contacting them, items GetHuman-syairah may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-syairah's own words
Hi,**I really hope the team will be able to resolve this issue. I have already verify with the team that I am the owner of @xxsyai instagram. **I have successfully changed the password of my account however the email address that is linked to that account does not belong to me and is no longer in used (this is what was mention by the email provider).**I would like to request for a change in email address for my @xxsyai instgram account and I can prove in any other way if the team would like me to that I own the account. Attached is a photo of me that was send earlier. This account means alot to me and i really hope i can get it back. **Thank you

GetHuman-syairah did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-syairah
Dec 25th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 29279 others
0 customers following this

Timeline

GetHuman-syairah started working on this issue
Dec 25th, 2019 4:10am

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