To Instagram Team,**Hi, this is Artisan Designs Inc., an interior design studio based i...

GetHuman-artisand's Hacked or Disabled Accounts issue with Instagram from December 2019

Help with my Instagram issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-artisand's own words
To Instagram Team,**Hi, this is Artisan Designs Inc., an interior design studio based in Flushing, New York.**We have created our business instagram account last Wednesday to post our company feeds. But couple of hours later after we created this page, We have trouble logging in either from cell phone or PC. It keep shows that help you to prove that this is our account and there is one and only button in blue to continue called "help logging in". Once we press this button, it directs me to help center of instagram, and doesn't have anything else lead me to the next step. **We are quite confused right now, and it happened after we verified our account with our email address. But even the email address couldn't help us here more.**We tried to call you from customer service number but it was keep saying that you are unable to receive calls.**P.S.: You can review the attached below of pages our account has been directed to. We are unable to change the default language because we cannot log into our account but you should have known what are these pages by format.**Please help us to solve this problem.**Best,*Artisan Designs Team

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-artisand
Dec 3rd, 2019 - a year ago
Fixed
Seen by 2 customers so far
Similar issue to 26587 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-artisand started working on this issue
Dec 3rd, 2019 2:08pm
GetHuman-artisand confirmed the issue is fixed. Hooray!
Dec 4th, 2019 2:28pm

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