Guten Morgen,* *Ich habe ein Problem mit meinem Account **julia**** . *ber gmx.de hatte...

GetHuman3967033's Hacked or Disabled Accounts issue with Instagram from November 2019

Help with my Instagram issue
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Before contacting them, items GetHuman3967033 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman3967033's own words
Guten Morgen,* *Ich habe ein Problem mit meinem Account **julia**** . *ber gmx.de hatte ich mir **** einen account zugelegt.*Leider komme ich mit keinem Passwort mehr rein, wenn ich mir einen link schicken lasse um das Passwort zur*ck zu setzen, dann meldet mein Konto sich mit einen anderen account ein **juliapoll** an.*Ich bekomme auch eine Meldung das mein Passwort zur*ck gesetzt werden kann aber auf einer email zu der ich zur*ck kehren muss, die mir nicht bekannt ist.* Ich w*rde sehr gerne in meinem Account **julia**** kommen da es f*r mich dort wichtige Chats gibt und Bilder zu bestimmten Zeiten.*Gibt es da eine m*glichkeit? Das Profil ist offen und ich m*chte es ungerne so f*r jeden lassen wenn ich nicht draf zu greifen kann.* *Meine email adresse ist: *****@***.com*Viele liebe Gr*sse* *Julia Poll

GetHuman3967033 did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman3967033
Nov 20th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 25480 others
0 customers following this

Timeline

GetHuman3967033 started working on this issue
Nov 20th, 2019 11:04am
GetHuman3967033 indicated the issue is not fixed yet.
Nov 20th, 2019 3:43pm
GetHuman3967033 indicated the issue is not fixed yet.
Nov 20th, 2019 3:44pm
GetHuman3967033 indicated the issue is not fixed yet.
Nov 20th, 2019 3:45pm
GetHuman3967033 indicated the issue is not fixed yet.
Nov 21st, 2019 2:07pm

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