Hi instagram! Lately I’ve been stressing out over losing my long time instagram account...
GetHuman-kierneya's customer service issue with Instagram from March 2019
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Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kierneya will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kierneya can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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The issue in GetHuman-kierneya's own words
Hi instagram! Lately I’ve been stressing out over losing my long time instagram account that I’ve had for three years. A couple of days ago I lost it and before that I’ve been trying to sign in over and over again but I forgot the password over the years. My email address from three years ago has changed, and when I use my phone number to try and log in, it sends me right back to where i was. For my now “lost” instagram account I was using a different device, which is now broken, meaning I’m using a different device now. However, I know that cannot be the problem. I’ve been super bummed out over this and it would mean so much if I could get back into my account as soon as possible. The account name is @ nkotb*nation on instagram. Please take this seriously and help! It would mean the world and more to me. Ever since I lost that account I’ve not been able to sleep, eat, concentrate, or any normal human functions. It’s been draining me so badly. Your help would be a life changer. I hope you get this. Please and thank you!!
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