My personal Instagram account was hacked and deleted. My business Instagram account is...

GetHuman-citidank's customer service issue with Instagram from February 2019

28 views
 | 
34413 similar
 | 
1 following
Help with my Instagram issue
First: share to improve GetHuman-citidank's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-citidank's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-citidank will want to follow the link below to head to their help center. We will check on GetHuman-citidank later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-citidank may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-citidank's own words
My personal Instagram account was hacked and deleted. My business Instagram account is now being compromised and I cannot access it. It's insane you have no real telephone to speak to anyone. I expect my accounts to be restored and I have no clue why you guys still allow hacking to be possible. If this issue does not get addressed this will turn into a legal issue.**Accounts:*Mercedes*benz******Citidanksli
GetHuman-citidank did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-citidank fixed the problem
We are waiting for GetHuman-citidank to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-citidank fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-citidank
Feb 8th, 2019 - 7 mons ago
I have an issue with Instagram too
Not resolved
Seen by 28 customers so far
Similar issue to 34413 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-citidank started working on this issue
Feb 8th 3:47pm