My name is Brianna Ames my Instagram has been hacked and they are posting inappropriate...
GetHuman1838471's customer service issue with Instagram from December 2018
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Help with my Instagram issue
GetHuman1838471's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1838471 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1838471 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1838471's own words
My name is Brianna Ames my Instagram has been hacked and they are posting inappropriate videos and pics of me. And selling my pics for money from my old account Please help the hacker has a hold of the account @briannaames *I have a pic of my ID and a hand written piece of paper with my name I made a new account which is @briannaames* which was disabled thinking I’m the hacked account. **I have no access to my old page and I’m being bullied and harassed and this is an violation of my privacy. I’ve proven my identity please help take my hacked account down and my new one up **My correct email now is *****@***.com**My correct phone is ****-***-**** **By user name is now *@briannaames* **My HACKED ACCOUNT IS @briannaames **Please please help !
GetHuman1838471 did not yet indicate what Instagram should do to make this right.
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